|WinAmp Streaming Help|
Thanks for listening to KSAU 90.1FM Live Streaming. It has come to our attention that some of you are having problems connecting to the live stream. We'll attempt to answer some of the more common questions here.
Q: When I click on the link from the main page of the KSAU website, my browser prompts me to download a file, then nothing happens.
A: Most likely, you do not have any software that is properly configured to play the stream. The streaming service KSAU employs is called ShoutCast. It uses a file with an extension of .pls, which stands for "playlist." This file contains all the information needed for your software to connect to the server and play the live stream.
If you find that this is the case, users of the Microsoft Windows™ operating systems are strongly encouraged to use Winamp, a free application for playing music. Mac (OS9 and above) users are encouraged to use Audion, and XMMS for *NIX users.
When setting up any of these applications to play music, ensure that in the "File Types" option, you have set that application to play .pls files. You may need to restart your application and/or your computer before the change is applied.
Q: When I click on the link to open the live stream, my player opens, but nothing plays.
A: This is usually a problem that stems from your connection being fast and connecting to the stream before the entire .pls file is downloaded. This problem can be solved by either clicking the link to open the stream again, or pressing the stop button on your player, and then pressing play to attempt to open the stream.
Q: Can I use Windows Media Player, RealOne Player, iTunes, MusicMatch Jukebox, or other media player?
A: Yes, you can use any of those applications. However, be cautioned: They are not specifically designed to handle .pls files, and are prone to having connection problems.
Q: I've set up Winamp (or another media player) to play .pls files, but RealOne Player keeps starting when I try to listen to a live stream. What gives?
A: Real, Inc., the corporation who markets RealOne, is aggressive in becoming the number one provider of streaming content. As a result, their software is customized to retain control of file formats, such as .pls. They accomplish this through the RealOne Smartcenter, a program that is set up to run every time you start your computer. Smartcenter will retain file formats for RealOne player on every startup. To eliminate this problem, simply disable Smartcenter from starting up during boot.
To do this, after your computer is started, you will see a small RealPlayer icon in the bottom right of your screen, also known as the system tray. Right click on the icon, and select to disable Smartcenter. Also, open RealOne Player options and edit the file extension associations to not include .pls files, then close RealOne. Once this is completed, open the media player you want to use (preferably Winamp) and edit the file extension associations to include .pls files. Once you restart Winamp, it should retain the settings you specified.
Q: I want more information about ShoutCast and how it works. Where can I go?
A: Check out the ShoutCast source documentation. It contains information bout creating a live streaming server, as well as being a listener.
Legal stuff: All software applications mentioned here are the property of their respective owners, and are mentioned purely as support for their end users. Some information for this Q&A was compiled from available information at the ShoutCast web site.
This Q&A was written by Corey Terrell, and may be revised at any time without prior notice.