|Connectivity Troubleshooting Guide for Windows Users|
Open a web browser (i.e. Internet Explorer, etc.). Try several different sites to see if you are able to connect. Try an SFA web site such as www.sfasu.edu. Keep in mind that many of the more popular sites, such as Yahoo, Hotmail, MSN and AOL, can occassionally be too busy to respond promptly. This is why it is important to try several alternate sites, as well as "on-campus" sites such as www.sfasu.edu.
Will the web browser open web pages?
|Yes. Your computer is functioning properly on the network.|
|No. Your computer is configured and communicating properly on the network (re: successful ping of an IP address at item 6 previously). However, the web browser does not appear to be functioning properly. Go to 27.|
Telecommunications & Networking Dept.
Created: June 1, 2002
Last revised: November 28, 2003