Connectivity Troubleshooting Guide for Windows Users

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	40.	Inspect the physical condition of your Ethernet cable. The outer insulation or “jacket” should not be creased, crimped, cut, or flattened. The cable should not be tightly wrapped or bound and should never have knots tied in it, no matter how loosely. A modest coil of 4” to 5” in diameter will not usually cause any connectivity problems. Be aware, however, the sharper the bend in the cable, the more susceptible it becomes to “cross-talk” and signal loss. These types of problems are often intermittent allowing the connection to work at times but not at others. Is your cable in good physical condition?

			Yes, it is in good physical condition and has not been tightly wrapped or bound, but I still do not see a link light where the cable plugs into the computer. Go to 8.
			No, my cable may be damaged. Obtain a new cable (or borrow one you know is working and undamaged) and return to item 2 if necessary.
	Telecommunications & Networking Dept. Created: June 1, 2002 Last revised: November 27, 2003 Contact: resnet-webmaster@sfasu.edu