Connectivity Troubleshooting Guide for Windows Users
         

       
  18.

With the IP Configuration window open on screen (refer to item 4 for additional information on reopening the IP configuration window if necessary) and the Ethernet adapter selected, click on the Release All button (see Figure 18).

Did the IP address change to 0.0.0.0?

 
    Yes. Go to 19.
    No.
      Nothing happened--no error messages, "hour glass", or other visible activity occurred. Go to 19.
     
The system returned an error that the adapter was already released. Go to 19.
         
            Figure 18
             
 
Telecommunications & Networking Dept.
Created: June 1, 2002
Last revised: November 18, 2003
Contact: resnet-webmaster@sfasu.edu