|Connectivity Troubleshooting Guide for Windows Users|
|10.||Double-click the Ethernet adapter to open the adapter's Properties window. On the General tab, does the Device status indicate that the device is working properly? (See Figure 10)|
|Yes. Close the adapter's "properties" window and the System Properties window by clicking the Cancel button in both instances (Clicking OK may generate a prompt to restart the system, which is unnecessary at this point.) Go to 11.|
|No. The Device status indicates the "Device is not working properly." Go to 21.|
Telecommunications & Networking Dept.
Created: June 1, 2002
Last revised: November 28, 2003