How to Connect for Windows and Mac Users
  Please be aware this document was designed to be interactive and not to be read in sequential order. To use this document effectively, begin with item 1, read the question and choose the option that best fits your circumstances, click on the link and proceed to the next pertinent item. You may click almost any image or picture in this document to view it at full-size. The text in most images will be too small to read unless viewed at full-size. If the full-size images appear "fuzzy," the Automatic Image Resizing feature in Internet Explorer is enabled. (Note: This will only affect Windows systems.) Go here for help with the Automatic Image Resizing.  

  1. Do you have an Ethernet cable? For a quick check to determine if you have an Ethernet cable or a phone cable, see Figure 1 at right. An Ethernet cable has 8-pins and a phone cable uses 4-pins. If necessary, go to item 38 of the Connectivity Troubleshooting Guide for Windows Users for additional help with cable identification. The Connectivity Troubleshooting Guide for Mac Users has the same cable checks starting at item 2.
Yes. Go to 2.
No. Obtain an Ethernet cable and go to 2.


Figure 1
  Telecommunications & Networking Dept.
Created: November 10, 2003
Last revised: November 30, 2003